About the Service
Thanks to funding from the Scottish Government and the Scottish Federation of Housing Associations, we have a new funded project at River Clyde Homes, available to both prospective and current tenants. The funding aims to support prospective tenants to gain suitable housing to meet their needs and help new tenants set up their homes and sustain their tenancies. The key groups of potential tenants who will be offered support include: Families where there are lone parents. Young parents. Large families. Families where there are adults or children with disabilities. People referred by the homeless team. People with mental health or addiction issues. Young people leaving the care system. The service will also provide support to existing tenants who are potentially at risk of losing their tenancies for whatever reason. Two new staff members will lead the project, Val Shepherd, Tenancy Support Mentor and Sharon Loughlin, Income Maximisation Officer. Val's focus will be on supporting potential tenants to prepare for accessing their new home. This support may include: Providing advice on managing bills and household tasks. Support to access health or various other services appropriate to their needs. Help to deal with anti-social behaviour, neighbour disputes or situations of domestic abuse. Liaison with other agencies. Sharon will be focusing on: All areas of income maximisation such as checking out tenant’s entitlement to benefits. Help with applications, Universal Credit journal support, mandatory reconsiderations and preparations for appeals. Employment support. Liaison with other agencies. To refer in to this service please call River Clyde Homes on 0800 013 2196 or email Val and Sharon at the following email addresses: Tenancy Support Mentor - val.shepherd@riverclydehomes.org.uk Income Maximisation Officer - sharon.loughlin@riverclydehomes.org.uk
