About the Service
Home Instead is the world’s leading provider of non-medical care and companionship services for older people. We match our Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust enabling us to provide personalised support.
We champion older people’s right to remain at home for as long as possible, delivering quality of care, supporting quality of life.
Our simple objective is to support the needs of the older people we serve by consistently providing the high-quality, reliable care they deserve. This starts with a comprehensive care consultation by our Care Manager to ensure your expectations are met, a small team of Care Professionals are then matched with each client to support the relationship building which is central to the care we provide.
Every Care Professionals is introduced to their client before they visit, shadowed on their first visit and supported throughout their journey by our Care Manager who works closely with our Care Professionals and clients to ensure we maintain the quality and consistency of care we deliver.
Our minimum visit is 1-hour as we believe that high-quality care, with the individual at the very heart of it, cannot be provided in less time, our services include Home Help & Housekeeping, Companionship, Personal Care, Dementia Care and Live-In Care